Responsibilities:

• Handle end-to-end recruitment for diverse industry clients
• Screen resumes, conduct initial interviews, and coordinate with hiring managers
• Post job openings on various platforms and manage candidate pipelines
• Ensure timely closure of open positions with high-quality hires
• Maintain recruitment databases and prepare weekly reports

Skills Required:

• Proven experience in talent acquisition or recruitment
• Strong interpersonal and communication skills
• Ability to manage multiple open roles simultaneously
• Experience with applicant tracking systems (ATS)
• Goal-oriented and proactive approach to hiring

Responsibilities:

• Assist in daily HR operations, documentation, and policy implementation
• Support recruitment activities such as screening resumes and scheduling interviews
• Maintain employee records and assist in onboarding activities
• Work with senior HR professionals on engagement and development initiatives
• Coordinate internal communications and assist in event planning

Skills Required:

• Strong verbal and written communication
• Basic understanding of HR functions and recruitment lifecycle
• Proficient in MS Office and Google Workspace
• Eagerness to learn and grow in a fast-paced environment
• Professional attitude and a collaborative mindset

Responsibilities:

• Identify and develop new business opportunities through networking and industry research.
• Build and maintain strong client relationships to ensure repeat business.
• Achieve monthly and quarterly sales targets through strategic planning.
• Prepare compelling proposals and presentations for potential clients.
• Collaborate with internal teams to align service delivery with client expectations.

Skills Required:

• Excellent communication and presentation skills
• Strong negotiation and closing abilities
• Knowledge of sales strategies and CRM tools
• Self-motivated with a results-driven mindset
• Ability to understand client requirements and translate them into actionable solutions

Job Description:
Looking for a detail-oriented Quality Analyst to monitor calls and improve service quality in our BPO process.

Responsibilities:

• Listen to and assess customer service calls
• Share feedback with agents and managers
• Identify training gaps and process improvements
• Ensure adherence to company policies

Skills Required:

• Strong analytical and observation skills
• Proficiency in MS Excel and reporting
• Excellent communication and coaching ability
• Prior BPO QA experience mandatory

Job Description:
We're looking for tech-savvy individuals to support our customers with troubleshooting and basic tech queries.

Responsibilities:

• Resolve product-related technical issues over calls or chat
• Provide guidance on setup, installation, and usage
• Log issues and escalate complex cases
• Achieve resolution time targets

Skills Required:

• Good understanding of software/hardware basics
• Clear communication and documentation
• Ability to stay calm under pressure
• Experience with helpdesk tools preferred

Job Description:
Join our International BPO team and handle voice-based customer support for global clients. Night shift with attractive incentives.

Responsibilities:

• Handle customer calls professionally and resolve queries
• Follow communication “scripts” when handling different topics
• Identify and escalate issues when necessary
• Ensure high customer satisfaction

Skills Required:

• Fluent English with a neutral accent
• Ability to work in night shifts
• Patience and active listening
• Prior international BPO experience preferred

Job Description:
We are hiring Chat Support Associates to manage customer interactions through live chat. Ideal for candidates with a calm demeanor and typing efficiency.

Responsibilities:

• Respond to customer inquiries via chat
• Troubleshoot product or service-related issues
• Maintain accurate and timely records of communication
• Provide consistent customer satisfaction

Skills Required:

• Excellent written communication
• Fast and accurate typing
• Problem-solving skills
• Familiarity with CRM tools is a plus

Job Description:
We are seeking energetic Telecallers for our voice-based process. You’ll interact with customers, address their queries, and provide product/service information with clarity and professionalism.

Responsibilities:

• Make outbound calls and follow up on leads
• Handle inbound customer queries with a positive attitude
• Maintain call records and customer feedback
• Meet daily/weekly calling targets

Skills Required:

• Good communication skills in English and Hindi
• Basic computer knowledge
• Confident, polite, and patient while speaking
• Ability to work in a team