Full-Time
Delhi, Noida
Posted 12 months ago
Job Description:
Join our International BPO team and handle voice-based customer support for global clients. Night shift with attractive incentives.
Responsibilities:
- Handle customer calls professionally and resolve queries
- Follow communication “scripts” when handling different topics
- Identify and escalate issues when necessary
- Ensure high customer satisfaction
Skills Required:
- Fluent English with a neutral accent
- Ability to work in night shifts
- Patience and active listening
- Prior international BPO experience preferred
Job Features
| Job Category | Voice Process |