Job Description:
We’re looking for tech-savvy individuals to support our customers with troubleshooting and basic tech queries.
Responsibilities:
- Resolve product-related technical issues over calls or chat
- Provide guidance on setup, installation, and usage
- Log issues and escalate complex cases
- Achieve resolution time targets
Skills Required:
- Good understanding of software/hardware basics
- Clear communication and documentation
- Ability to stay calm under pressure
- Experience with helpdesk tools preferred
Job Features
| Job Category | Technical Support |